Privacy Policy

Who we are

www.getcognihealth.com (the “Site”) is operated by Nutrition & Wellness LLC, an Arizona limited liability company (“we,” “us,” “our”). This policy explains what personal information we collect, how we use it, and the choices you have.

Information we collect

Order information

Purchases are processed by our authorized retailer, Digistore24, the retailer of record. Digistore24 collects your payment details directly, and we never receive or store your full card number. To fulfill and support your order, Digistore24 shares order information with us, such as your name, shipping and billing address, email address, phone number (if provided), the package you bought, and your order/receipt number. Digistore24’s handling of your information is governed by Digistore24’s own privacy policy, available on its website.

Information you send us

When you email us, we keep your message and contact details so we can respond.

Information collected automatically

Like most websites, the Site and its hosting and checkout providers automatically collect technical information, such as your IP address, browser and device type, pages viewed, the referring page, and the date and time of your visit. This is done with cookies, pixels, and similar technologies. Affiliate partners may refer you to the Site, and Digistore24 uses tracking (such as cookies or link parameters) to record which affiliate referred a sale.

Tools we use on the Site: ClickFunnels, the platform that hosts this site, which uses cookies and basic page analytics to run the pages and count visits. We do not currently use third-party advertising pixels (such as Meta or Google); if we add any, we will update this policy.

How we use information

• To process, ship, and track your order, and to send order-related emails.
• To answer your questions and handle returns, refunds, and guarantee requests.
• To prevent fraud and protect the Site.
• To understand how the Site is used and improve it, and to measure our advertising.
• To send marketing emails, if you’ve agreed to receive them. Every marketing email includes an unsubscribe link.
• To comply with legal obligations.

How we share information

We share personal information only as needed to run our business:

• Digistore24, our authorized retailer, which processes orders, payments, and refunds.
• Our fulfillment partner and shipping carriers, so they can pack and deliver your order.
• Service providers that host the Site, send email, or provide analytics, working on our behalf.
• Legal and safety reasons, when required by law or to protect rights, property, or safety.
• Business transfers, if our business or assets are sold or reorganized.

We do not sell your personal information for money. Some state laws treat certain advertising cookies as a “sale” or “sharing” of personal information. Where those laws apply, you can opt out by emailing support@getcognihealth.com.

Cookies and your choices

You can block or delete cookies in your browser settings. Some parts of the Site or checkout may not work properly without them. You can unsubscribe from marketing emails at any time using the link in the email; we’ll still send emails about your orders.

Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. To make a request, email support@getcognihealth.com. We may need to verify your identity, and we won’t treat you differently for using these rights. For information held by Digistore24, you can also contact Digistore24 directly.

Data retention and security

We keep personal information for as long as needed to fulfill orders, provide support, honor our guarantee, and meet legal, tax, and accounting requirements. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Children

The Site and our products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, email support@getcognihealth.com and we’ll delete it.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.

Contact us

Nutrition & Wellness LLC · 1155 S Power Rd, Ste 114 #599, Mesa, AZ 85206 · support@getcognihealth.com