Questions? support@getcognihealth.com
180-Day Satisfaction Guarantee

Refund & Return Policy

Last updated: October 10, 2026

The short version
  • Every CogniHealth order is covered by our 180-Day Satisfaction Guarantee.
  • If it isn’t right for you, email support@getcognihealth.com with your order number within 180 days of your order date to get a Return Authorization (RMA) number, then send the bottles back. Opened and empty bottles are accepted.
  • Refunds are issued by our authorized retailer, Digistore24, to your original payment method once your return is received.

Our 180-Day Satisfaction Guarantee

We want you to have enough time to decide whether CogniHealth fits your routine. If you’re not satisfied for any reason, you may request a refund of your purchase price within 180 days of the date you placed your order. This applies to every package (2, 3, or 6 bottles). CogniHealth is a one-time purchase with no subscription, so there is nothing to cancel.

Who processes refunds

Your order is processed by our authorized retailer, Digistore24, which is the retailer of record for your order. Digistore24 processed your payment, and refunds are issued through Digistore24 back to the payment method you used. CogniHealth is offered by Nutrition & Wellness LLC, an Arizona limited liability company, which handles product support and returns.

How to request a refund

  1. Get a Return Authorization (RMA) number. Email us at support@getcognihealth.com with your name and order number. We’ll reply with your RMA number and these return steps. If you’ve already started a refund request with Digistore24, you still need an RMA number from us before you ship your return.
  2. Return the product. Write your RMA number clearly on the outside of the package and send the bottles from your order to the return address below. Opened, partially used, and empty bottles are all accepted within 180 days of your order date. You pay the return postage.
  3. Receive your refund. Once your return is received, the refund is processed through Digistore24 to your original payment method. Your bank may take a few business days to post it.
Return address:
Returns Department c/o Nutrition & Wellness LLC, 19655 E 35th Dr #100, Aurora, CO 80011
Write your RMA number on the outside of the package. Return shipping: the customer pays return postage. We recommend a trackable shipping method.

Getting help with your refund

If you’re within your 180 days, email us at support@getcognihealth.com with your order number. We honor the full 180-day guarantee: we’ll send your RMA number and submit the refund through Digistore24 on your behalf once your return is received.

What gets refunded

Your refund covers the purchase price of your order, including any shipping charge you paid at checkout (for example, the $9.95 shipping on the 2-bottle package). Return shipping costs are handled as described above.

Orders that haven’t shipped yet

If you request a refund before your order ships, the order is cancelled and refunded through Digistore24, and you don’t need to return anything.

Damaged, missing, or incorrect items

If your package arrives damaged, is missing items, or isn’t what you ordered, email support@getcognihealth.com with your order number (and a photo if something is damaged). We’ll work with you on a replacement or a refund.

Before you dispute a charge

Please contact us at support@getcognihealth.com first. We can usually resolve a problem quickly, and a refund through Digistore24 is the fastest way to get your money back.

Questions

Email support@getcognihealth.com. We aim to reply within one business day.