Questions? support@getcognihealth.comShipping Policy
Last updated: October 10, 2026
- We ship to addresses in the United States only. We don’t ship internationally at this time.
- 3-bottle and 6-bottle packages ship free. The 2-bottle package has a $9.95 shipping charge (US).
- Orders are typically processed within 1–2 business days, and you’ll get a shipping confirmation email with tracking details when your order ships.
- Estimated delivery: 3–5 business days after your order ships.
Shipping rates
| Package | Price | Shipping (US) |
|---|---|---|
| 2 Bottles (2-month supply) | $167 | $9.95 |
| 3 Bottles (3-month supply) | $207 | Free |
| 6 Bottles (6-month supply) | $294 | Free |
All packages are one-time purchases. There is no subscription and no autoship. Any applicable sales tax is calculated and collected by our authorized retailer, Digistore24, at checkout.
Where we ship
We currently ship to the United States only. We don’t ship to addresses outside the United States at this time, so orders with an international shipping address can’t be fulfilled.
Processing and delivery
Your order is processed by our fulfillment partner, typically within 1–2 business days after it’s placed. Orders ship via USPS or another major carrier and typically arrive within 3–5 business days after shipping. Delivery estimates aren’t guarantees; carrier delays, weather, and holidays can add time.
Order confirmation and tracking
Right after checkout, Digistore24 emails your receipt with your order number. When your order ships, you’ll receive a shipping confirmation email with tracking details. If you don’t see these emails, please check your spam or promotions folder.
Address changes
Please double-check your shipping address at checkout. If you need to change it, email support@getcognihealth.com with your order number as soon as possible. Once an order has shipped, we can’t change its address.
Lost, delayed, or damaged packages
If your tracking hasn’t updated in several days, your package appears lost, or it arrives damaged, email support@getcognihealth.com with your order number. We’ll look into it with the carrier and work with you on a replacement or refund.
Returns
Returns and refunds are covered by our Refund & Return Policy and our 180-Day Satisfaction Guarantee. In short: email support@getcognihealth.com with your order number to get a Return Authorization (RMA) number, write the RMA number on the outside of the package, and ship it to Returns Department c/o Nutrition & Wellness LLC, 19655 E 35th Dr #100, Aurora, CO 80011. The customer pays return postage. Opened and empty bottles are accepted within 180 days of your order date, and your refund is processed through Digistore24 once the return is received.